Privacy Policy
Tell AI ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Payment details (if applicable)
1.2 Non-Personal Information
- Browser type
- Device information
- IP address
- Cookies and usage data
2. How We Use Your Information
We may use your information to:
- Provide our services.
- Process transactions and send you related information.
- Respond to customer inquiries and support requests.
- Send promotional communications (you can opt-out at any time).
- Monitor usage and website performance.
Messages exchanged with the LLM model on the website are not used nor analyzed.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors to perform specific services (e.g., payment processors, hosting providers).
- Legal Obligations: Governmental or regulatory authorities if required by law.
4. Your Rights and Choices
You have the following rights concerning your personal data:
- Access, correct, or delete your information.
- Opt-out of promotional emails.
- Request data portability.
- Withdraw consent for data processing where applicable.
To exercise these rights, contact us at hello@tell-ai.ch.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.
6. Data Security
We implement industry-standard measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised version on our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@tell-ai.ch
Address: Chemin du Québec 17, 1214 Vernier